Frequently Asked Questions

Can I download the bundle on my iOS or Android-powered device?

At this time, a computer is required to download the bundle. It shows up as ZIP file and can be placed in the appropriate music software and synced with your favorite portable player or tablet.

How long does it take you to respond to technical issues or questions?

We respond as quickly as we can, usually within 24 hours. We do not have a dedicated support team, so we ask for as much patience as you can spare. The Supply has gotta sleep sometime!

When is the next bundle going to be available?

The 10 album Supply Drops will be happening every other month. We’re also cooking up some special Drops of different sizes, themes and genres, so pretend to be surprised when those are unleashed!

What forms of payment do you accept?

We accept all major credit cards through Paypal and Google Wallet.

What format is the music in?

We serve up our downloads in two formats: MP3 320 and FLAC. All music is DRM-free with embedded album art to keep in accordance with proper digital library standards.

Should I choose MP3 or FLAC?

Generally speaking, if you have to ask you should choose MP3. It sounds great, doesn't take up too much space and will go directly into iTunes so you can load up your favorite portable music player. FLAC is a lossless audio format with superior sound quality and larger file sizes. FLAC is not supported by iTunes or iPods. You can learn more about FLAC by clicking HERE.

Is this legal?

Yes, all bands and labels are excited to share their music with new potential fans. They agreed to combine powers to create an amazing bundle for as many people as possible to download. You can totally tell your favorite police officer about us.

What's up with the year supply option?

The Year Supply is a response to much requested feature and allows us to automatically deliver new drops earlier than the general public. It is a rolling subscription, meaning you can sign up for it any time and receive six 10-album music bundles throughout the next 12 months, plus a ton of other benefits. If you’re worried about missing a Drop or if you like to feel special, this is definitely the right choice.

How can my band be a part of a future bundle?

Send us your jams! We encourage any band, label or fan to send in any music you feel like we should be checking out. Due to the high volume of submissions, we will be unable to respond to every email, but we definitely listen to everything you take the time to send in. We prefer links to streamable music sent to hello(at)soundsupply.com.

Can I gift a bundle to a friend?

After purchasing, you will receive an email containing a download link. This email can be forwarded to whomever you would like!